Refund Policy

1. Monthly subscriptions

Starter and Pro plans (when available) are billed monthly. You can cancel anytime from your account settings or by emailing hello@learnaos.com.

2. After you cancel

Cancellation stops future charges. You keep full access through the end of your current billing period. After that, your account reverts to the free tier (free course + 2-lesson previews per course).

3. Refunds

If you are unsatisfied with Starter within 7 days of your first payment, contact us for a full refund — no questions asked. Refunds after 7 days are generally not provided for partial months, except where required by law.

4. Failed payments

If a renewal payment fails, we may retry and notify you by email. Persistent failure may pause paid access until billing is resolved.

5. Free tier

The free tier — including System Design Primer and 2-lesson previews — does not require payment and is not subject to refunds.

6. Contact

For billing questions or refund requests, email hello@learnaos.com from the address on your account.